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We recognize the problems...
...we know the SOLUTIONS

iconaABOUT US

fotoWelcome to the website of ARTIC INDUSTRIAL QUIMICA SA 1999. We hope it will prove to be a useful tool to get to know us better and to help you be more efficient in your daily activities.

Our company was founded in late 1999 by professionals who used to work at the former paint factory, Industrial Química Parrot.

Pooling the knowledge gained over many years in the industry, and surrounding ourselves with an experienced and highly-qualified team, we always strive to be faithful to our founding principles: " technology plus service plus proximity". In this way we were able to consolidate our position in the world of producing and marketing paints and special coatings for construction, decoration and industrial protection.

fotoThus, after five years, our original premises in Balaguer (Lleida) of 1,200m² became too small and we decided to move to our present factory in the same locality, covering a surface area of 26,000m² with a built area of over 5,500m², where production is completely automated.

As part of this growth strategy we continued searching for ways in which our firm could offer added value, and we therefore incorporated renowned professionals with proven track records into our general and technical management teams, with whose help the company is able to live up to its catchphrases: "Experts in paint" and “We recognize the problems, we know the solutions."

It is because of this that even given our huge production capacity, which allows us to be the most competitive company in the terms of mass consumer products, our structure is concentrated around our technological capacity (R+D), which is evident in the wide range of products we make for sectors such as the renovation and restoration of façades and monuments, waterproofing of roofs and floors, concrete protection, anti-corrosion products for industry, etc. We offer not just the product but also a complete process for performing the work to achieve the most beneficial results and maximum client satisfaction.

fotoArtic has a consistent presence in markets such as Catalonia, the Balearic Islands, the Basque Country, Cantabria and La Rioja, and is expanding to Madrid, Castile and Leon, the Canary Islands and Portugal. We also occasionally export materials to such diverse places as Cuba, Lebanon, Morocco, Italy and Romania.
We want to stress the commitment of ARTIC INDUSTRIAL CHEMICALS SA 1999 to sustainability and the environment through careful and appropriate management of resources and by creating products that are increasingly environmentally friendly.

We appreciate your continued confidence in us.

Certifications ARTIC INDUSTRIAL QUÍMICA SA 1999:

aenor

applus otec

We are delighted to let you know that ARTIC has two new product certifications, carried out by the following bodies:

APPLUS – LGAI Official Laboratory (File 10/101.925-2052) for ARTIGUM – ELASTIC WATERPROOFING PROCESS for the following tests:
1. UNE EN 1928-2000 WATER TIGHTNESS
2. UNE EN ISO 527-3 (2003) TENSILE PROPERTIES
3. UNE EN 1297:2006 ARTIFICAL AGEING FROM UV RADIATION, ELEVATED TEMPERATURE AND WATER

O.T.E.C. Official Laboratory
4. ARTIDUR A-2C in line with standard UNE 48274:2003
5. ARTICRIL INTER-EXTER in line with standard UNE 48243:2007
6. SILART in line with standard UNE 48243:2007

ABOUT US WHERE TO FIND US PRODUCTS SERVICES PHOTO GALLERY INFRASTRUCTURE SALES CONDITIONS CONTACT
versio_PC
WEB classic version
ecologic
ARTIC INDUSTRIAL QUÍMICA S.A. 1999
C.I.F.: A-25.437.187
CTRA DE GERB, 51-73 / 25600 BALAGUER
Tel.: (0034) 973.45.07.17
Tel. (Att. Customer): (0034) 902.431.250
Fax.: 973.44.50.45
E-mail: info@articsa.net

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We recognize the problems...
...we know the SOLUTIONS

iconaWHERE TO FIND US

CENTRAL FACTORY BALAGUER

Ctra de Gerb, 51-73 / 25600 Balaguer (Lleida) / Tel.: 973.45.07.17 / Fax.: 973.44.50.45
email: info@articsa.net
Customer Service Department Telephone: 902.43.12.50
For information: Sales-Services-Technical
> SEE LOCATION MAP

SUBSIDIARIES

ARTIC - BARCELONA / C. Badajoz 97 / 08018 Barcelona / Tel.: 93.300.67.18 / Fax.: 93.300.51.00
email: articsabcn@articsa.net
> SEE LOCATION MAP

ARTIC - ISLAS BALEARES / C. Mare de Deu de Montserrat, 14 / 07008 Palma de Mallorca / Tel.: 971.40.91.10 / Fax.: 971.40.91.10
email: mallorca@articsa.net
> SEE LOCATION MAP

DISTRIBUTIONS, SALES POINTS AND PARTNERS

France, Cabo Verde, Algeria, Camerún, Marruecos, Euskadi, Navarra, La Rioja, Cantabria, throughout Catalonia.
For more information: CONSULT

ABOUT US WHERE TO FIND US PRODUCTS SERVICES PHOTO GALLERY INFRASTRUCTURE SALES CONDITIONS CONTACT
versio_PC
WEB classic version
ecologic
ARTIC INDUSTRIAL QUÍMICA S.A. 1999
C.I.F.: A-25.437.187
CTRA DE GERB, 51-73 / 25600 BALAGUER
Tel.: (0034) 973.45.07.17
Tel. (Att. Customer): (0034) 902.431.250
Fax.: 973.44.50.45
E-mail: info@articsa.net

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We recognize the problems...
...we know the SOLUTIONS

iconaSERVICES

fotoDistribution warehouses
These sales outlets may be Arctic’s own branches or belong to distributors specializing in the sale of paints and special coatings for construction, decoration and industrial protection with an established and solid position in the market.
Whatever the case, you will always be dealing with people with an Artic mentality – in other words, close to customers and aware of the need to offer a good service and the technical resources necessary to provide solutions.
At its different sales outlets, ARTIC has provided basic stocks and state-of-the-art models of Paint Colour Mixing machines.
We also have our own transport fleet.
It is in these facilities or on nearby construction sites, where communication meshes between us. Professionals in applications, architects, surveyors, suppliers, our clients’ customers, sales technicians, warehouse personnel, carriers, colourists, etc… this is where being close to our customers, the third of our missions, comes to fruition.

Colour mixing
ARTIC offers a colour mixing service for an exceptional range of products (ARTICOLOR PAINT COLOUR MIXING SYSTEM) and has formulated a lot of the colour charts already on the market, from the more universal ones such as RAL, NCS and ACCS to more specific ones such as RENOVA and COLORS BCN, through to charts from other companies and not forgetting our own, ARTIC FAÇANES.
Whether colours are premixed at the factory or mixed by the special in-store machines, colour reproduction is guaranteed, as we have our own in-house staff who specialize in colour mixing backed up by all the necessary machinery such as spectrophotometers, colour readers, light sources, etc.
It goes without saying that all the bases and pigments with which we work are of the highest quality and are subject to stringent quality controls. In addition they are completely stable with regard to light and alkalinity and have a proven replication guarantee.
Furthermore, for all the colours produced by Artic in any of these models, a record is taken and stored in our colour archive to give both us and our customers total peace of mind.

fotoDelivery of goods
This is one of the most important factors in terms of our customer service.
From our own warehouses, our own staff deliver the goods to our customers’ facilities or work sites.
Familiar faces provide the maximum level of reliability and continuity in our commercial relationships.

Technical and sales staff – recommendations and reports
ARTIC was originally founded by technical salespeople with extensive knowledge and experience of the real problems faced at construction sites.
This is why we like being close to our clients, endeavouring to provide useful advice with the resources we have available, our technical salespeople and the constant support of our chemists (SAT).
We therefore offer written reports recommending specific processes in the different fields of building renovation.
- Troubleshooting
- Study of possible solutions
- Technical recommendations for each case
- Support, monitoring and control of the work
We analyse the guarantees for each specific case and manage the Standard models in common products and processes.
Please do not hesitate to contact your representative or your nearest branch.

fotoSAT (Technical Support)
Applications, testing and samples.
The observation of all kinds of supports in the most varied environmental conditions is a scientific exercise that helps us to understand the problem and find the best solution.
That's why we continue to study, test and apply solutions both at our own initiative and at the request of our clients.
If you have any doubts, let us know; you can always count on our collaboration.
If you need samples of processes, we have the most standard ones – simple ask for them.
If you need to solve a specific problem, we will look into it for you.

R+D+I
We are committed to the New Tec range of water-based products which are more environmentally friendly and are designed to progressively replace products that are soluble in solvent. Our search for and development of new processes will be geared towards this commitment.

ABOUT US WHERE TO FIND US PRODUCTS SERVICES PHOTO GALLERY INFRASTRUCTURE SALES CONDITIONS CONTACT
versio_PC
WEB classic version
ecologic
ARTIC INDUSTRIAL QUÍMICA S.A. 1999
C.I.F.: A-25.437.187
CTRA DE GERB, 51-73 / 25600 BALAGUER
Tel.: (0034) 973.45.07.17
Tel. (Att. Customer): (0034) 902.431.250
Fax.: 973.44.50.45
E-mail: info@articsa.net

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We recognize the problems...
...we know the SOLUTIONS

iconaINFRASTRUCTURE

fotoOur human and technological resources are distributed in various operating departments both in the factory and the warehouses.

FACTORY
The factory’s geographical position in the municipality of Balaguer within the region of La Noguera (Lleida) is advantageous on several strategic levels. These include the relationship between cost and production and the ease of reaching our core markets, as we have excellent connections with the north and the interior of the Iberian Peninsula, with the metropolitan area of Barcelona and its port, and we are just a short distance away from the French border, the gateway to Europe.
The space we have available, with an area of over 26,000m², of which 5,500m² is made up of buildings, offers an excellent working base in which to perform our activities.

ADMINISTRATION AND MANAGEMENT
The central facility in Balaguer is where our head office is located and where, as a general rule, matters regarding accounting, IT, purchasing control and finance are efficiently handled.

fotoLABORATORY
This is a key area for the company, and that is why we make sure we have highly qualified staff who are constantly updated with the latest discoveries in the world of chemistry and paint colour mixing. We also strive to equip our facilities with the necessary machinery to ensure the success of our products.
It is in the laboratory where the technical department (which includes R+D+I, quality control of raw materials and finished products and technical support (SAT) analyses problems, studies solutions and looks to resolve each specific case.
Technology and knowledge come together in this environment which is the spearhead of our company.

fotoSAT
Technical Support. For more information, go to the SERVICES section.

PRODUCTION
The entry of raw materials is handled automatically without manual handling of the resins and aggregates that will later be used in the production of paints and coatings.
The material arrives by tanker trucks and passes through a series of ducts to the silos, where it is stored.
The other raw materials, packaging, etc. are stored in the warehouse, strategically placed alongside the production lines.
The production capacity is separated by the type of products to be manufactured and their respective quantities.

fotoPlant with automated circulation for large volumes
This is a computerized system of production, packaging, palletizing and wrapping of water-based products.
From the control centre, instructions are given to prepare the relevant material.
Once given the green light, the button is pressed to start the operation. From the silos the raw materials are sent to the tanks, where the paint is produced by dispersion.
Having passed through quality control, the process continues automatically: it is stored, palletized, packed and placed in the warehouse for finished goods and shipments.
The result is a production capacity, on this line only, of about 120 tonnes per day.

fotoPlant for small volume acrylics and special products
Because of our wide product range, there are some lines with added value which deserve special attention and are produced in tanks of 200 to 1,500 litres using a less automated format but still guaranteeing the outstanding quality we are known for.

Plant for solvent-based products
Dispersers with variable speeds, mills with high-tech filtering, everything necessary to achieve high quality in terms of refinement and gloss, not forgetting the distinctive qualities of each individual product.

fotoPlant for powder-based mortars
A specialized production unit for powder-based mortars using very specific materials, specially designed for the restoration of façades and paved floors, which results in highly customized products with high added value.

Plant for bitumen waterproofing products
All tar and resin production involves certain special characteristics that require us to work with specific reactors separately from the other production lines.

Purifier
This is the last stage on the circuit of each manufacturing process described above.
The result is a factory that fully respects the environment and sustainability and complies with all the standards that relate to them.

Dispatching
The warehouse of finished products has a large stock capacity and is fully computerized for efficient stock management. This ensures that our processes are fast and dynamic as well as keeping us close to our clients.

Marketing
A job well done is reflected in the quality of the technical data sheets, where detailed information about our products can be found.
Master Safety Data Sheets are an essential tool in the marketing of chemicals today.
We have UNE 48243:2007 certification for many of our paints.
The Artic colour chart is very well-designed tool, based on years of experience and statistics in the world of interior and exterior renovations. Made with real paint (not with lithography) in a large format, the selection of colours on the chart allows you to visualize how contrasting colours play off each other.
Product catalogues.
Pamphlet describing Artic’s leading specialities.
Catalogues describing processes: insulating and restoring façades, waterproofing, flooring, industrial maintenance, decoration, etc.
Physical samples of different processes.

Distribution warehouses
Once the paint and other products reach our warehouses, our mission is to be as accessible as possible to our customers and provide the highest standard of service. For more information, go to SERVICES and WHERE TO FIND US on the website.

ABOUT US WHERE TO FIND US PRODUCTS SERVICES PHOTO GALLERY INFRASTRUCTURE SALES CONDITIONS CONTACT
versio_PC
WEB classic version
ecologic
ARTIC INDUSTRIAL QUÍMICA S.A. 1999
C.I.F.: A-25.437.187
CTRA DE GERB, 51-73 / 25600 BALAGUER
Tel.: (0034) 973.45.07.17
Tel. (Att. Customer): (0034) 902.431.250
Fax.: 973.44.50.45
E-mail: info@articsa.net

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We recognize the problems...
...we know the SOLUTIONS

iconaSALES CONDITIONS

GENERAL
Orders placed with ARTIC Chemical Industrial imply the acceptance of each and every one of the following conditions of sale. If the customer has conditions of purchase which differ from ours, these conditions of purchase should be accepted and confirmed in writing by our management. In the event of any discrepancies, our sales conditions always have precedence over the customer’s purchase conditions

PRICES
Prices are quoted in euros (€) per package, not including VAT and additional taxes. The products are placed in Artic storage facilities in Balaguer, Barcelona or delegated sites.

WARRANTY
ARTIC is responsible for its products, provided that these are used in accordance with their technical specifications. This guarantee covers the replacement of the goods or the cost of the corresponding value. Any discrepancies will be submitted to the judgement of the courts of Barcelona.

ORDERS
Please confirm orders in writing: via e-mail, fax, by post or delivered in person, with the appropriate references.

DELIVERY DOCUMENTS
Delivery notes as proof of delivery will be signed and recognised as a confirmation of receipt of our products by the recipient.

OWNERSHIP
The products are the property of ARTIC, S.A. until the purchase is paid for in full by the purchaser.

RESPONSIBILITY
Los productos son transportados hasta su destino por cuenta y riesgo de ARTIC, S.A.

CANCELLATIONS
Any cancellation must be confirmed in advance by both parties. Cancellations cannot be accepted for special goods or colours that have either been delivered or are in the process of being manufactured.

PRODUCT RETURNS
Once the product has been manufactured or delivered, refunds will only be possible by mutual agreement between the client and ARTIC.

TERMS OF PAYMENT
The terms agreed with the Sales Department must be complied with.

ARREARS
Any invoice that remains unpaid beyond the agreed date will affect the continuity of supply. Postponed payments will not be accepted other than by prior agreement. All expenses incurred will be paid by the debtor. Any renewal requires an approved bill of exchange lodged with the bank. Our payment receipts are coordinated by an independent administrator.

ABOUT US WHERE TO FIND US PRODUCTS SERVICES PHOTO GALLERY INFRASTRUCTURE SALES CONDITIONS CONTACT
versio_PC
WEB classic version
ecologic
ARTIC INDUSTRIAL QUÍMICA S.A. 1999
C.I.F.: A-25.437.187
CTRA DE GERB, 51-73 / 25600 BALAGUER
Tel.: (0034) 973.45.07.17
Tel. (Att. Customer): (0034) 902.431.250
Fax.: 973.44.50.45
E-mail: info@articsa.net

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català | castellano | français | english
logo

We recognize the problems...
...we know the SOLUTIONS

iconaCONTACT

ARTIC INDUSTRIAL QUÍMICA S.A. 1999
C.I.F.: A-25.437.187
www.articsa.net
info@articsa.net

Customer Service Department: (0034) 902.431.250
For information: Sales-Services-Technical

Factory tel: (0034) 973.45.07.17
Factory fax: 973.44.50.45

CONTACT FORM
If you have any queries/comments, please use the following form to contact us:
form
^ CONTACT FORM

ABOUT US WHERE TO FIND US PRODUCTS SERVICES PHOTO GALLERY INFRASTRUCTURE SALES CONDITIONS CONTACT
versio_PC
WEB classic version
ecologic
ARTIC INDUSTRIAL QUÍMICA S.A. 1999
C.I.F.: A-25.437.187
CTRA DE GERB, 51-73 / 25600 BALAGUER
Tel.: (0034) 973.45.07.17
Tel. (Att. Customer): (0034) 902.431.250
Fax.: 973.44.50.45
E-mail: info@articsa.net

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